web development services in uk

Terms and Conditions

The terms and conditions that you are bound to agree for placing an online order with SMARTECHPRO LTD is listed below. The absolute right to amend the terms and conditions whenever it is needed is vested on SMARTECHPRO LTD.

The term ‘Smartechpro’ ‘we’ or ‘us’ refers to the company SMARTECHPRO LTD whose registered address is;

SMARTECHPRO LTD
86-90 Paul Street
EC2A 4NE
London, United Kingdom

We also trade as ‘ZENGAGE RESEARCH’ for the Content Writing division.

Our Company Registration Number is: 09197765

Our VAT Registration Number is: GB 268099067

Companies based inside the European Union, but outside of the UK, must pay VAT at the current UK rate, unless they provide their VAT number by adding it to their profile, and this is verified by the European Union's online tax service (http://ec.europa.eu/taxation_customs/vies/vatRequest.html) before they place any orders.

We cannot offer taxation at a different rate to clients whose VAT registration number is not recognised by this service, or to clients who are based outside of the UK who do not have a VAT number.

Customers who have made purchases before providing us with their Non-UK, EU VAT number are not entitled to any form of rebate on tax that has been paid above their country's standard rate.

We reserve the right to change the prices of orders at any time, without prior warning or consent.

1.Websites / Web Application

Domain Names

  • The SMARTECHPRO Limited rule and maintain the ownership of the newly registered domain names. At any time, the customers can seek for the ownership and transfer of domains at free of cost.
  • The monthly pay package of the customers includes the entire domain renewal unless otherwise agreed.
  • It is not the responsibility of SMARTECHPRO LTD on behalf of any profit loss or website intermission generated by the expiry of domain names or other technical errors created by any domain registers or by a third party.

Delivery

  • Before the commencement of the work, a direct debit and pertinent upfront reimbursement are mandatory to the entire recent monthly pay website accounts. Immediately after getting the confirmation setup we commence the work. It will take 5-7 days prior to the first payment intended for direct debits. Though we begin the work as soon as we get the confirmation of setup.
  • The SMARTECHPRO offers you the textual content supplied by you which is essential to your website, images with an added minute charge and ultimately the number of images offered by us is limited at our diplomacy. The entire images and text submitted are free from copyright, and there is no responsibility for SMARTECHPRO to any issue created by the violation of copyright law by using any text or images on your website. Professional copyrighting will be provided by us at an added charge.
  • For most of the websites, 5-10 working days is accepted to complete work, though there will be delay in the completion if the content is not given.
  • The right to reject the material, which may be estimated to be offensive, controversial and illegal, is vested in the hands of SMARTECHPRO.

Website Hosting

It is necessary that during the first 12 months, the website must be hosted on our servers.

If you host your website at SMARTECHPRO, we never provide access to the web hosting control panel, to secure our client's website.

We have limited space as we are very compassionate concerning how much hosting space you use. In that case, we may require discussing dedicated hosting from a third-party. We cannot guarantee the uptime of our hosting as it is provided by a third-party as we have a good reliability record.

Contract Duration / Cancellation

  • All websites have a 12 month contract period with mandatory monthly payments. The ownership of the website will be transferred to you upon completion of the contract period, and you are free to host your own website. If you want to continue our services, you need to provide maintenance and annual hosting fees.
  • All account cancellation appeals must be emailed to info@smartechpro.co.uk . This will result in cancellation of direct debit agreements and the account itself. Your account will also be subjected to termination if you fail to make the direct debit payment within 7 days or unless previously agreed upon.
  • All cancelled accounts will be completely terminated. However, back up will be kept on our servers for a period of 12 months. If you intend to renew the website hosting in the future, you can still avail our services through our servers even after 12 months.

2.Search Engine optimisation

The terms and conditions that you are bound to agree for placing an online order with SMARTECHPRO LTD is listed below. The absolute right to amend the terms and conditions whenever it is needed is vested on SMARTECHPRO LTD.

  • Smartechpro follows strict adherence to ethical techniques in website optimisation. The firm denies complete responsibility for any issues, losses or ratings incurred during any kind form of third party service provider interactions.
  • Until the payment is fully paid all the services provided by SMARTECHPRO will be suspended.
  • £50 fine payment fees will be added to the customer’s unsettled balance if the customer account remains in debt for two consecutive months.
  • Even though SMARTECHPRO follows effective methodologies for facilitating our services, the firm possesses no authority over rankings in numerous search engines. The uncertainties associated with the search engine practices may result in the diminished positioning in the corresponding operational environments. The services provided are liable to fluctuations in the page rankings.

Contract Duration / Cancellation

  • On the basis of progressing monthly contract SEO accounts shall be retained.
  • Account cancellation applications are to be forwarded in lettering to info@smartechpro.co.uk.
  • It will result in the complete end of all continuing SEO services by your account cancellation. However, all SEO practices functional throughout the customers with SMARTECHPRO will endure in place.

Charges & Payments

All expenditures for the endowment of services by SMARTECHPRO will be processed through Pre-Authorised Debit. It may acquire extra administrative payment or processing fee for an alternative mode of payment at the sole discretion of SMARTECHPRO.

Without bias to any other legitimate or remedy that SMARTECHPRO may have if the customer fails to pay SMARTECHPRO on the due date SMARTECHPRO may:

3.CONTENT WRITING & RESEARCHED CONTENT WRITING

SMARTECHPRO LTD T/A ZENGAGE RESEARCH offer various content writing and research services which include Researched Content Writing, Market Research, Website Content Writing, Ecommerce Content, Blog writing and Press Release Content.

Delivery Policy

Orders are processed as per the instructions and brief provided. Content is ordered and delivered to clients through our phone, website, email, or WhatsApp. Each order must include specific details about the exact nature of the client's requirements, hereby referred to as a brief. It is the client's responsibility to ensure that the information contained within their brief(s) is an accurate reflection of their requirements. Any disputes arising from content delivered will refer back to this original brief.

At the point of order, customers are given an estimated delivery time when we expect your copy to be delivered. This delivery time is an estimate, not a guarantee.

Once an order has been processed and confirmed, we have made a contract to supply the client with the content, written to the brief outlined in the order as far as can be reasonably interpreted by the writer(s) tasked with writing the copy.

Once an order has been placed, clients cannot change or amend the brief that has been supplied to the writer(s).

Clients can make either open orders, which are available to a pool of writers, or direct orders, where the client specifies a particular writer, they would like to write their copy.

Unless an order is placed directly with a specified writer, it is made available to the first available writer(s) at the specified quality level of either standard or professional, with the exception of any writers that the client may have previously prevented from accepting their orders.

We make no guarantee as to the availability of writer(s) specified in direct orders or whether they will accept the order. If a direct order is declined by a writer, clients will be notified and given the option to make the order open to all other writers at the specified quality level. At this point, clients can also edit the brief. We reserve the right to change the writer(s) tasked with working on an open order at any time, without prior consent.

Clients who are unhappy with the copy that is delivered to them must follow the dispute resolution process, provided below.

Dispute Resolution Process

Smartechpro will mediate all disputes arising between clients and writers and will endeavour to resolve these disputes and agree on a satisfactory outcome for all parties. If clients are unhappy with an order that has been delivered to them, they must follow this procedure before any further action can be taken. We reserve the right to uphold or reject complaints at our sole discretion.

In the first instance, clients who are unhappy with an order must offer the writer the opportunity to amend the copy based on feedback. This feedback must be clear, concise and objective.

If, once the writer has amended the copy, the client is still unhappy, they should escalate the case with the Smartechpro support team by emailing by emailing info@smartechpro.co.uk with the order ID or Invoice Number and details of their objections.

Smartechpro support team will review the brief issued by the client, the copy and any communication between the two parties. If it is felt that the copy does not meet the specification of the client outlined in this brief, in the first instance, they will be offered the opportunity to make their order available to another writer free of charge. If it is deemed that the copy matches the specification outlined in the first instance, then we reserve the right to reject the complaint.

Item return/refund policy

If, once the writer has amended the copy, the client is still unhappy, they should escalate the case with the Smartechpro support team by emailing info@smartechpro.co.uk with the order ID or Invoice Number and details of their objections.

The Smartechpro support team will review the brief issued by the client, the copy and any communication between the two parties. If it is felt that the copy does not meet the specification of the client outlined in this brief, in the first instance, they will be offered the opportunity to make their order available to another writer free of charge. If it is deemed that the copy matches the specification outlined in the first instance, then we reserve the right to reject the complaint.

Legal Disclaimer related to Research Content Writing Services

The disclaimer comprises our policies and your role and responsibilities.

The Researched Content Writing services provided by Smartechpro are to be used for research and reference purpose only. You cannot use them in any way, as it is, for any purpose. You are advised to re-write, re-phrase or re-format the papers before you claim the copyright. We provide model research papers that can be used to conduct and write your own papers. The purpose of our website is to help customers in undertaking research so that it becomes easier to write their papers.

If you use our services, it means that they are for your use only and should not be transferred to another party or submitted as your own research. We are not responsible for any other uses or if any customer submits the research content as their own paper. We do not encourage or tolerate any form of cheating and copying and do not intend for any of our services to be used as such. Our researched content writing service is not liable for any achievement by a customer who used our service, and thus we are not responsible for any damages, remedies for a request for refund payment.

Customers must agree our legal disclaimer and terms and conditions before buying our services. We provide free revision service as long as the revision request complies with our revision policy. Once the research paper is delivered to the customers, they become the legal owner of the work, and our service is not liable for misuse or misconduct.

Governing Law

This bond will be administered exclusively by the Laws of the United Kingdom.

General Terms & Conditions of Using Our Service

The following terms and conditions should be followed for the use of our service. These terms and conditions oversee your access to and use of the website. You agree that you have read and accepted the terms and conditions by assessing and using the website and that they shall apply to use. Please leave the website if you do not wish to follow these terms and conditions.

  1. This website is owned and functioned by the SMARTECHPRO LTD.
  2. By posting alterations online, we reserve the rights to alter these terms and conditions anytime. Sustained use of this site after alterations are posted your acceptance of this bond as reformed.
  3. You approve of using this site only for lawful drives, and in a manner, which does not trespass the rights, or restrict, or obstruct the enjoyment and use of this site by any third party. Users of our communicating sorts which will be accessible shortly should also refer to our terms of use and rules of participants’.
  4. You may obtain the access to the services and products and its subsidiaries of the SMARTECHPRO through the website. The provision of such products and services will be governed by such additional terms and conditions as you may be made aware of at the time of ordering.
  5. This site and the names, information, images, pictures, logos relating or concerning to SMARTECHPRO are provided “as is” without any authorisation or representation and without guarantee of any kind whether implied or expressed. In no event, SMARTECHPRO is responsible for any damages containing, without limitation, indirect or significant damages whatsoever arising from the use or about such use or loss of using the site, whether in negligence or contract.
  6. Copyright Limitations (1): commercial use or periodical of all or any article exhibited is rigorously forbidden without prior approval from SMARTECHPRO. Nothing confined herein shall be interpreted as conversing any licence by SMARTECHPRO to use any article exhibited.
  7. Copyright Limitations (2): documents (not interactive applications) downloaded from the Downloads and publications segments of this site may be used for private use only. This does not encompass to images and other documents confined herein for which all rights are reserved. Authorisation must be entreated from the copyright holders former to copying or other use of the content.
  8. No responsibility will be taken by the SMARTECHPRO for the content of peripheral Internet sites. Other websites associated with this site are possessed and functioned by third parties over whom SMARTECHPRO has no control. The enclosure of links to other websites should not be deliberated an unqualified authorisation of the content of the sites activated by third parties. We agree no obligation for any information, statements, products or services that are available on or are available through any websites owned or functioned by third parties.
  9. Any material or communication that you post on, or transmit to, any public area of the site comprising any questions, comments, data, suggestions, or the like, is and will be treated as non-proprietary and non-confidential information.
  10. If there is any encounter among these rules and terms and condition and precise terms of use performing on this site connecting to the particular material, then the latter shall overcome.
  11. Accordance with the laws of England and Wales the terms and conditions shall be governed and construed. Any disagreements shall be subject to the special jurisdiction of the Courts of England and Wales.