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Privacy Policy

Smartechpro (UK) Ltd Privacy Policy

We are committed to protecting and respecting your privacy. This Privacy Policy (together with OurTerms and Conditions) sets out how we will use your personal information and who it will be shared with. Any changes we may make in the future to our Privacy Policy will be communicated to you. Please review this Privacy Policy.

What information do we collect about you?

By becoming a client of Smartechpro (UK) Ltd and availing of our services either directly as a client or as a Director, Shareholder or employee of one of our clients, we will collect and use information about you. This information includes your personal details and other information that is given to us from time to time, at the time of registration or during a meeting with us, over the telephone, email, in person or in writing.

If you are a client and provide us with personal information relating to an employee, you confirm that you have their consent to provide this information to us and for us to use it in the manners described in this Privacy Policy. In all further points in this policy, the word client shall be deemed to include owners and employees of the registered client.

We may also process details of your visits to our offices or website. We may monitor your use of our services and record your details, email address and / or IP address, for system administration and to process the information as may be required in fulfillment of our accounting and reporting requirements.

Who will we share your information with?

We will share your information within Smartechpro (UK) Ltd and any of our related partners, subsidiaries, subcontractors and employees who provide services to you. We will not share your information with unrelated persons or businesses

We may also share your information with other organizations if we sell or buy any business or assets, if we or a substantial part of our company assets are acquired by another party, if we have to share your information to comply with legal or regulatory requirements or if we have to enforce Our Terms and Conditions or any other agreements.

We may transfer all of our rights and obligations under these Terms and Conditions and may disclose or transfer all information we hold about registered clients or prospective registered clients to a prospective or actual new owner of our business. Such a disclosure or transfer will not alter the rights of such registered clients in respect of the use that can be made of such information by such other company.

Where do we transfer your information to?

We may transfer your information to, or store it, outside the European Economic Area (“EEA”) in countries which do not have data protection laws as robust as those that are in place within the EEA. Please do not send us your information if you do not want it to be transferred or stored outside the EEA. By providing your information to us, you agree and consent to us transferring and storing it outside the EEA.

How will your information be used ?

We will use your information to ensure that our practice completes its activities as effectively as possible for providing services to you, for our internal purposes (such as quality control, site performance, system administration and to evaluate use of our services) and to notify you about changes to our services. We may also use the information you provide us for our research and marketing purposes and to carry out our obligations arising from any contracts with you and for billing and delivery purposes. We keep all such information confidential.

In addition, we may use your information to send you relevant and focused product suggestions and information about services which we and they feel may be of interest to you. We may send such information via post, email and telephone. You may ask us at any time not to use your information for marketing purposes by contacting us at info@smartechpro.co.uk

We will only keep your information for as long as is necessary.

How do we keep your information secure ?

All your information is stored in our secure office either on Computers or as hard copy. Backup of all our information is stored on cloud-based servers. For the services we provide we need to use third-party software which processes your information. While we take extreme care to ensure that the software we use has adequate security features, we cannot take responsibility for any data breaches that may occur.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will apply our normal procedures and comply with legal requirements to protect your information, we cannot guarantee the security of your information transmitted to or from our offices and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access. We will Endeavour not to transmit personal information by email unless you specifically request this to be done. If the preferred mode of communication has and remains to be email, we will try to ensure usage of reliable software with as little personal information as possible.

Your Rights

You have the right to access your information and should direct any request for your information to us atinfo@smartechpro.co.uk

You have the right to ask us not to process your information (or pass your information to other companies or organisations) for marketing purposes. You can do so at any time by contacting us at info@smartechpro.co.uk

If you have a complaint about how we have used your information, you have the right to complain to the Information Commissioner’s Office.

Contact Us

You can contact us by emailing us at info@smartechpro.co.uk or writing to us at SUITE 257, 35 NEW BROAD STREET LONDON, EC2M 1NH UNITED KINGDOM You can also call us on+442036376639 We may record calls to check the quality of our services or for training, audit or security purposes.